Welcome to Foxicama ("we," "our," or "us"). We operate the Foxicama mobile application and website, providing affordable data, airtime, and digital financial services to Nigerians. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.
By registering or using Foxicama, you agree to the practices described in this policy. Please read it carefully.
Information We Collect
When you create an account or use Foxicama services, we collect the following categories of personal information:
Full name provided during registration
Email address and phone number
Encrypted password, transaction PIN, and OTP codes
Virtual bank account details and wallet balance
Device token for push notifications (FCM)
Records of data purchases, airtime, and deposits
๐ก We only collect information that is necessary to provide you with our services. We do not collect unnecessary personal data.
How We Use Your Information
We use your personal information for the following purposes:
- To create and manage your Foxicama account
- To verify your identity during registration and login via OTP
- To process data and airtime purchases on your behalf
- To generate and manage your virtual bank account for wallet funding
- To send you OTP codes for account verification and login security
- To send transaction alerts and account notifications via email and push
- To detect and prevent fraudulent or unauthorized activity
- To respond to your support requests via our live chat system
- To improve our app features, services, and user experience
- To comply with applicable Nigerian laws and financial regulations
Authentication & Security Features
Foxicama uses multiple layers of security to protect your account and transactions. Here is how each method works and what data it uses:
A 6-digit one-time password sent to your registered email for login and account actions. OTPs expire after use and are never stored in plain text.
A 4-digit PIN you set to authorize purchases, airtime, and data transactions. Stored as an encrypted hash โ we never see your raw PIN.
A device-level passcode used for quick access. Stored securely on your device and never transmitted to our servers.
Biometric authentication is handled entirely by your device's operating system. Foxicama does not store, access, or transmit your biometric data at any time.
โ ๏ธ Never share your OTP, transaction PIN, or password with anyone โ including Foxicama staff. We will never ask for these details.
Financial Information & Virtual Accounts
To fund your Foxicama wallet, we generate a dedicated virtual bank account for you through our licensed payment infrastructure partner. Here is what this involves:
- Your full name, email, and phone are shared with our payment partner to generate your virtual account
- Your virtual account number and bank name are stored securely in our database
- When a deposit is made, our payment partner notifies us via a secure webhook and we credit your wallet
- All transaction records including deposits, data purchases, and airtime are stored and linked to your account
- Your wallet balance is maintained securely in our system
๐ก All deposits processed through your virtual account are handled by licensed payment infrastructure providers operating under CBN regulations.
Data Sharing & Third Parties
We do not sell your personal data. We only share your information with trusted third-party service providers who help us operate our services:
Virtual bank account generation and secure deposit processing
Data and airtime purchase fulfillment across all Nigerian networks
Sending OTP codes, verification emails, and account alerts
Sending real-time notifications to your mobile device
We may also disclose your information where required by Nigerian law, court order, or regulatory authority, or to protect the rights and safety of Foxicama and our users.
Data Storage & Retention
Your data is stored on secure servers hosted on Oracle Cloud infrastructure located in Germany (EU region). We implement the following protections:
- All passwords and PINs are stored using one-way bcrypt hashing โ they cannot be reversed
- OTP codes are temporary and cleared immediately after use
- Database access is restricted and protected with strong credentials
- We retain your account data for as long as your account is active
- Transaction records are retained for a minimum of 5 years for financial compliance
- If you delete your account, personal data is removed except where legally required to be retained
Your Rights & Choices
As a Foxicama user, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and personal data
- Opt-out: Opt out of promotional emails at any time
- Portability: Request your transaction history in a readable format
- Complaint: Lodge a complaint with us via the in-app live chat support
To exercise any of these rights, please contact us using the details at the bottom of this page.
Children's Privacy
Foxicama services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that a minor has registered an account, we will immediately suspend and delete the account and all associated data.
If you believe a minor has created an account on our platform, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Send a notification to your registered email address
- Display an in-app notice on your next login
Your continued use of Foxicama after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
- Company: Foxicama Tech
- Website: gbshoping.com
- In-App Support: Use the live chat feature inside the Foxicama app
- Response Time: We aim to respond to all privacy requests within 72 hours
Have Questions About Your Privacy?
Our support team is available 24/7 through the in-app live chat. We take every privacy concern seriously.
Contact Support โ